Template
No-Show Policy Template (Simple, Customer-Friendly)
PolicyClear expectationsFewer no-shows
What this is: A short policy that reduces last-minute cancellations.
Who it helps: Teams with frequent no-shows.
What to do next: Take the Calls & SMS quick check.
Copy/paste template
No-Show Policy Template (Simple, Customer-Friendly)
- - We schedule a specific time window for your visit.
- - Please give at least [24] hours notice to reschedule.
- - Late cancellations may include a small service fee.
- - We will always confirm by text or call the day before.
How to use it
- Share the policy at booking and in confirmations.
- Keep the language calm and respectful.
- Enforce it consistently if you use fees.
Common tweaks
- Add exceptions for emergencies.
- Add a deposit option for high-value jobs.
- Adjust the notice window for your market.